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client experience
Our comprehensive projects begin with a rich, interactive roadmapping process with your full MedTouch team.

The MedTouch Client Experience

Success is not about a launch alone—it’s about a deep understanding of your business goals and a mind for long term strategic plans. Our goal is to function as a seamless extension of your team. You’ll look forward to our status and strategy meetings as we share productive and innovative ideas to extend your growth.

How we make your experience great

At MedTouch we:

  • Share your mission of improving healthcare and the lives of patients.
  • Care about you, your goals, and your success.
  • Don’t let details slip through the cracks.
  • Are willing to have the tough conversations if we believe an idea is not right for you.
  • Treat your budget like it was our own, making decisions that carefully consider priorities and resources.
  • Are responsive, even in emergencies, and we are here to support you.
  • Don’t make excuses. If something goes wrong, we share our lessons learned and include you in the solutions.
  • Lead with business and success strategy, not technology.
  • Are an integrated team that brings the best solution for you, not a list of services.
  • Generate measurable patient volume. It’s not about clicks and views. It’s about results.
  • Execute on what we promise. And we back that up with some of the most interesting, challenging, and innovative solutions in digital health today.

How can we help you today?

Our areas of expertise include:

  • Custom Content: Your content connects with patients. We help you customize your content to meet patient needs.
  • Digital Strategy: Our strategic plans clearly address your needs and produce measurable results.
  • Digital UX/Design: Our team creates beautiful, research-driven designs that elevate the patient experience and showcase your priorities.
  • Enterprise CMS: We work with you to determine the CMS solution that will best fit your needs.
  • Personalized Patient Experiences:  Each patient's journey is unique. Real-time personalization can improve patient engagement and streamline conversions.
  • Service Line Marketing: Our campaign strategies effectively utilize your capabilities and aim to surpass conversion goals.
hallmark health case study

Blogging Generates Patient Engagement

Boston is a bustling metro community with no shortage of hospitals and medical groups. Discover how Hallmark Health Medical Associates stood out from the crowd with the implementation of a new blog to increase overall website traffic by 22 percent, engage visitors, and generate appointment conversions.

30% reduced ad spend for SEM, social, and SEO

We work solely with healthcare and health plan organizations

10+ years of healthcare digital strategy experience

The latest

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