Our Team

More about the talented team that makes up MedTouch.

Inc. 5000
Partner With Us

A brief history and overview of the company.


Find useful whitepapers and articles.

Discover Events
Upcoming Events

View our upcoming webinars and see where the MedTouch team is headed next.


Increase engagement with patients and members.

Sitecore CMS

Platinum Implementation Partner. Healthcare leader.

UC Irvine Health
Edward-Elmhurst Health

Cohesive, interactive integrated digital strategy.

Alameda Alliance for Health
Recent Launches

View our work with the best brands in healthcare.

Cambridge, MA
Boston, MA

450 Artisan Way
Suite 310
Somerville, MA 02145
Maps + Directions

Louisville, KY

1205 East Washington Street
Suite 111
Louisville, KY 40206
Maps + Directions

Cedar Rapids, IA
Cedar Rapids, IA

1847 1st Avenue SE
Suite 200
Cedar Rapids, IA 52402
Maps + Directions

Seattle, WA
Seattle, WA

600 1st Avenue
Suite 628
Seattle, WA 98104
Maps + Directions

Paul Griffiths

Sandra Fancher

CEO + Founding Partner

Paul is the CEO + Founding Partner of MedTouch.  For the last 12 years, he has worked with hospital and health plan clients to set vision and chart a path to digital success. Paul is a frequent speaker at healthcare marketing conferences, such as SXSW, HCIC, and SHSMD. He has more than 15 years of combined experience in executive leadership, interactive marketing, experience design, and content management solutions. 

Paul was named to the Boston Business Journal “40 under 40” cohort in 2008; he led MedTouch to consecutive BBJ Pacesetter and Fast 50 Awards in 2013, 2014, 2015, and 2016 as one of Massachusetts’ fastest growing private companies and to the Inc. 500 | 5000 in 2013, 2014 and 2015, and 2016, a national list of the fastest growing private companies. Paul earned a Master of Arts in Creative Writing from Boston University, and a Bachelor of Arts in Creative Writing from Sarah Lawrence College. He is currently enrolled in the Owner/President Management program at Harvard Business School. 


Paul Griffiths

CEO + Founding Partner

Case Studies

View All Case Studies

Edward-Elmhurst Health Open Scheduling

The integration of Epic MyChart’s open scheduling, which allows patients to schedule appointments in real-time.


Alameda Alliance for Health

A regional health plan focused on delivering a vastly improved user experience, complete with new member portal.


Banner Health

A large health system partnered with MedTouch to move away from numerous sites to a single, unified experience using Sitecore.


Edward-Elmhurst Health

A cohesive, interactive game-based site that engaged patients with consistent messaging across web, social and mobile platforms.


Baystate Health

A multi-year, comprehensive digital action plan launched with the new Baystate site built on Sitecore with Personalization.


Newton-Wellesley Hospital: Intranet

A comprehensive medical center creates a reliable and useful Intranet.

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