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Senior Digital Project Manager (Contract)

Junior Project Manager

Senior Digital Project Manager (Contract)

Who We Are

MedTouch is proud to be the online strategy and technology partner for the best brands in healthcare. Clients select us because our depth of experience brings clear vision to complex projects. Our solutions help clients acquire patients and members, provide successful user experiences, and leverage dynamic, real-time, and responsive personalization on a world-class web-based platform. Most importantly, we approach each engagement with a unique understanding of our client’s needs, market position, and business goals in order to discover potential and deliver results.

We are a fast-paced, innovative company and we take pride in the quality of our people as well as our work.  Although we are growing steadily, we strive to retain a relationship based, people focused environment. We are committed to creating a welcoming and rewarding workplace for clients and employees alike.

 

The Role

Location: Boston, MA

As a Senior Digital Project Manager at MedTouch, you’ll be responsible for overseeing the lifecycles of multiple new client projects, from the sign off to site launch and beyond.  Your wide and deep experience of Project Management in the digital space (technical and non-technical) will enable you to hit the ground running. Effectively engaging stakeholders and clients, you’ll drive measurable progress with minimal supervision.

In this role you will:

  • Quickly come up to speed in all things MedTouch: Our solutions, services, and mission in order to ensure we continue to deliver results quickly and effectively for our clients.
  • Be the primary point of contact and become a trusted advisor to your clients – listen actively to their concerns and questions in order to better understand their requests and perspectives.
  • Create, maintain, and update detailed project plans that will drive expert scheduling, resource and client management for project sized $1+ million.
  • Proactively identify and mitigate project risk, and expeditiously resolve project issues.
  • Proactively manage scope on fixed-cost, fixed-time engagements.
  • Credibly deliver both positive and challenging messages to internal and client stakeholders.   
  • Encourage and facilitate strong project communication with your team using project management software, in person meetings, and management by walking around.
  • Contribute to the development of the project management team and practices by participating in team efforts to improve internal processes.
  • Travel 5-10% of the time to meet customers on site and represent MedTouch at external events

 

The Fit

This job is just right if you have:

  • A completed Bachelor’s degree.
  • 10+ years of experience in the Web, Digital, content, E-commerce or IT space.
  • 5+ years of experience as a Web/Digital/CMS/E-commerce Project Manager in a consulting firm, agency, health plan or healthcare environment.
  • Exposure to Agile methodology and techniques
  • Experience using Project Management Software such as MS Project, FinancialForce, Workfront etc.
  • Web savvy and a working understanding of the Software Development Lifecycle (SDLC) including strategy, requirements definition, design, usability, content development, web development, and QA. 
  • Practice managing, communicating, and building relationships with external clients.
  • Strong collaboration and team building skills as well as a readiness to make mistakes, learn, and grow.
  • A knack for turning over every stone in search of improvement and opportunity.

Bonus Points

  • Familiarity with content management systems (CMS), particularly Sitecore.
  • PMP certification or one in process.
  • Experience with fixed-cost, fixed-time, customized projects as well as practice working in a consultative setting.

 

What We Can Offer You

  • Market competitive rate.
  • Seriously awesome people to work with.
“As a Project Manager, I depend on the entire team to give 110% in order to deliver the best result possible. I get to work with a passionate, tight knit group of people who do their jobs wholeheartedly, always with the client’s best interest as the primary goal. My job is a challenging one, but the MedTouch team motivates me and makes it a lot easier – I wouldn't want to do it anywhere else."
— Emily, Project Manager

Join the MedTouch Team

Want to have impact?  Explore opportunities to make a contribution working for a growing company focused on healthcare. We are always looking for team members who are motivated by solving challenges.

Apply Below

Case Studies

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Test

Edward-Elmhurst Health Open Scheduling

The integration of Epic MyChart’s open scheduling, which allows patients to schedule appointments in real-time.

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Edward-Elmhurst Health

A cohesive, interactive game-based site that engaged patients with consistent messaging across web, social and mobile platforms.

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Banner Health

A large health system partnered with MedTouch to move away from numerous sites to a single, unified experience using Sitecore.

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Baystate Health

A multi-year, comprehensive digital action plan launched with the new Baystate site built on Sitecore with Personalization.

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Alameda Alliance for Health

A regional health plan focused on delivering a vastly improved user experience, complete with new member portal.

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Newton-Wellesley Hospital: Intranet

A comprehensive medical center creates a reliable and useful Intranet.

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