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Increase engagement with patients and members.

Sitecore CMS

Platinum Implementation Partner. Healthcare leader.

UC Irvine Health
Edward-Elmhurst Health

Cohesive, interactive integrated digital strategy.

Alameda Alliance for Health
Recent Launches

View our work with the best brands in healthcare.

Cambridge, MA
Boston, MA

450 Artisan Way
Suite 310
Somerville, MA 02145
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Louisville, KY

1205 East Washington Street
Suite 111
Louisville, KY 40206
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Cedar Rapids, IA
Cedar Rapids, IA

1847 1st Avenue SE
Suite 200
Cedar Rapids, IA 52402
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Seattle, WA
Seattle, WA

600 1st Avenue
Suite 628
Seattle, WA 98104
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MedTouch Honored as Sitecore Platinum Implementation Partner

Ask the Expert, With Paul Griffiths, CEO + Founding Partner
April 28, 2015

MedTouch, the online strategy and technology partner for the best brands in healthcare, announced today that it has been recognized by Sitecore, the global leader in customer experience management software, as a Sitecore Platinum Implementation Partner. MedTouch is one of only 10 in the United States to receive this status, the highest tier, and the only partner that is exclusively healthcare focused. The Platinum designation places MedTouch in the top one percent of the global partner network comprised of hundreds of partners. This partner program is intended to ease integration and maximize the value of the Sitecore solution to customers. Sitecore recognizes MedTouch for thought leadership and applying Sitecore content management system (CMS) technology expertise and strategy when delivering integrated digital strategies.

“MedTouch is proud to be a Platinum Partner and the only partner focused on healthcare,” said Paul Griffiths, CEO + Founding Partner of MedTouch. “Our team has worked hard to integrate strategy and technology to deliver successful, enduring digital solutions for our clients. This recognition as one of the absolute best in our field is shared by the more than 75 talented MedTouch employees who give their all every day.”

Since 2009, MedTouch has held a longstanding and successful partnership with Sitecore as a top 10 implementation partner with over 40 implementations in healthcare, several Sitecore certifications, including Customer Engagement Platform, CRM and Mobile, and winner of Sitecore Healthcare Site of the Year three times. The Platinum Implementation Partner status follows the recent news of a MedTouch Technical Lead being named a Sitecore 2015 Technology Most Valuable Professional (MVP), an award given to less than one percent of the Sitecore developers annually, as well as one of the fastest-growing companies in Massachusetts for the third year running.     

MedTouch is also the only Sitecore Partner to develop modules to address specific business needs for hospitals and health plans, including the Healthcare Accelerator Framework, which empowers Sitecore with a healthcare taxonomy layer. The Framework provides connectivity of existing and future modules, speeds up content entry and translates healthcare-specific terminology into terms consumers can more readily understand. MedTouch will continue to lead the industry in healthcare digital experiences and leverage innovative Sitecore tools, such as the Sitecore Experience Platform to deliver personalized customer experiences in real time. 

"Congratulations to MedTouch on becoming a Platinum Implementation Partner! This designation illustrates how MedTouch can complete Sitecore's vision for customer experience management and to deliver these projects at scale," said Dominic Citino, Vice President, Global Partnerships and Alliances, Sitecore. "MedTouch has demonstrated an extensive understanding of the entire Sitecore offering, has deep Sitecore experience and is committed to creating happy Sitecore customers."

Case Studies

View All Case Studies

Alameda Alliance for Health

A regional health plan focused on delivering a vastly improved user experience, complete with new member portal.


Edward-Elmhurst Health Open Scheduling

The integration of Epic MyChart’s open scheduling, which allows patients to schedule appointments in real-time.


Edward-Elmhurst Health

A cohesive, interactive game-based site that engaged patients with consistent messaging across web, social and mobile platforms.


Newton-Wellesley Hospital: Intranet

A comprehensive medical center creates a reliable and useful Intranet.


Baystate Health

A multi-year, comprehensive digital action plan launched with the new Baystate site built on Sitecore with Personalization.


Banner Health

A large health system partnered with MedTouch to move away from numerous sites to a single, unified experience using Sitecore.

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