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Increase engagement with patients and members.

Sitecore CMS

Platinum Implementation Partner. Healthcare leader.

UC Irvine Health
Edward-Elmhurst Health

Cohesive, interactive integrated digital strategy.

Alameda Alliance for Health
Recent Launches

View our work with the best brands in healthcare.

Cambridge, MA
Boston, MA

450 Artisan Way
Suite 310
Somerville, MA 02145
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Louisville, KY

1205 East Washington Street
Suite 111
Louisville, KY 40206
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Cedar Rapids, IA
Cedar Rapids, IA

1847 1st Avenue SE
Suite 200
Cedar Rapids, IA 52402
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Seattle, WA
Seattle, WA

600 1st Avenue
Suite 628
Seattle, WA 98104
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Providence Health & Services Launches

Sitecore Recognizes MedTouch Leadership
February 04, 2013

MedTouch Launches Providence Health & Services on Latest Version of Its Healthcare Accelerator Framework for Sitecore, Integrating the Northwest's Largest Health System

MedTouch, the leading provider of web strategy and online solutions for healthcare, has provided Content Management Solution and strategy services for two strategic websites, washington.providence.org and montana.providence.org. The websites are powered by the MedTouch Healthcare Accelerator Framework v2.0 for Sitecore, the leading .NET Content Management System.

MedTouch delivered the new web platform for Providence Health & Services, combining 182 clinics and hospitals as well as thousands of physicians across two states into a single cohesive web experience.

The MedTouch Healthcare Accelerator Framework enables rapid implementation of Sitecore for hospitals and health plans by leveraging a healthcare-specific taxonomy. This allows for common features to be rolled out in days instead of months.

MedTouch also deployed several of its healthcare-specific modules for Sitecore, including: Find a Physician, Location, News, Advanced Site Search, Services, Content Us, Krames StayWell Health Library as well as a new Mobile Website.

The implementation allows Providence to leverage and re-use content from multiple sources, creating efficiencies of scale they could not achieve with their previous technical solution. And the addition of Sitecore’s Digital Marketing Suite allows Providence to customize the content experience, addressing consumers’ emotional as well as informational needs.

“We’ve been honored to work with the Providence team on building out these sites,” said Paul Griffiths, CEO of MedTouch. “The scale of this project, with its multiple technical components and reconciliation of complex metadata concepts, was an exciting challenge. Best of all, thanks to our healthcare specific modules for Sitecore, we were able to deliver this project ahead of schedule.”

The improved online experience shifts from an internally-focused structure to a consumer-focused organization of content, activities, and tasks that connects each of the steps throughout the patient lifecycle. The Sitecore platform functionality delivers a best-of-class CMS authoring experience to allow for comprehensive intelligent content reuse. It also supports the organization’s growth in rolling out a Patient Health Record (MyChart).

Case Studies

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Banner Health

A large health system partnered with MedTouch to move away from numerous sites to a single, unified experience using Sitecore.


Edward-Elmhurst Health Open Scheduling

The integration of Epic MyChart’s open scheduling, which allows patients to schedule appointments in real-time.


Edward-Elmhurst Health

A cohesive, interactive game-based site that engaged patients with consistent messaging across web, social and mobile platforms.


Alameda Alliance for Health

A regional health plan focused on delivering a vastly improved user experience, complete with new member portal.


Baystate Health

A multi-year, comprehensive digital action plan launched with the new Baystate site built on Sitecore with Personalization.


Newton-Wellesley Hospital: Intranet

A comprehensive medical center creates a reliable and useful Intranet.

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